Self Checkout Grocery Stores Near Me – A number of Aldi fans are dissatisfied with the discount supermarket chain introducing self-checkout lanes at multiple stores, including some in upstate New York, where shoppers are “fuming” online.
The grocer, which was founded in Germany in 1946 and is now headquartered in Illinois, recently opened a self-checkout store last week, Democrat and Chronicle reported.
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With 2,284 U.S. Aldi locations in the directory, the chain’s new Aldi branch is located at 714 Long Pond Road in Greece, New York.
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Aldi is reportedly set to roll out at three other local stores with self-checkout lanes later this year.
New York locations coming soon are at 915 Ridge Road, Webster; 615 Jefferson Road, Henrietta; and 3170 Chili Avenue, Rochester, vice president of division Aaron Sumida confirmed with Democrat and Chronicle.
Experts say many retail chains are running into labor difficulties due to the global pandemic, but Aldi buyers have long known that cost-cutting has always been the company’s focus.
“In a post-COVID world, virtually all supermarkets have labor issues,” Paco Underhill, the founder of a global retail consultancy that studies the way people behave in stores, told Democrat and Chronicle.
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Underhill added that post-pandemic, it makes sense to automate certain tasks “rather than have employees scan every box.”
One woman even shared that the community page for her hometown is “absolutely furious that Aldi now has self-checkout checkouts.”
“This is going to be a nightmare. One thing I loved was the absolute speed with which they checked people through the lines.”
Another person also said they don’t like the change because of the speed at which Aldi employees normally scan customers’ items.
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“Their checkout was so fast it felt like a race to me to get my card before the person could scan all 30 items…and I often lost that race!”
Hundreds of chain stores are closing their doors – and some will close for good next week. If you’ve been to the grocery store lately, you’ve probably had to make this choice: regular cashier or self-checkout? For many shoppers, the choice often depends on which option a line has, how many items they have in their basket, and sometimes they simply choose the lane closest to them. Others, however, hate self-checkouts with a deep-seated passion. Not only do they refuse to use the vending machines, they also don’t want self-checkouts to exist at all.
This attitude is hopelessly misplaced. While there’s nothing wrong with preferring a human cashier, quite a few customers enjoy the benefits of self-checkouts. There is indeed much to praise about self-checkouts.
While most shoppers who tacitly boycott self-checkouts do so respectfully and wait patiently in line for a human cashier, there is a vocal minority who would love nothing more than to take a Louisville slugger to the dastardly devices.
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Writer who presumably would have felt comfortable with gangs destroying power looms in 19th century England. In an article bluntly titled, “Wouldn’t it be better if self-checkout just died?” Tiffany explained exactly why she thought stores should eliminate the machines.
Her first objection is simple: self-checkouts are annoying. And admittedly, it’s hard to argue with that. Those who have been scolded for placing an “unexpected item in the luggage compartment” will understand. “Seemingly everyone hates them,” writes Tiffany.
As someone who worked as a self-checkout clerk for three years, I can confidently say that Tiffany’s generalization is way off base. Not only are self-checkouts not universally detested, there are a large number of customers who even prefer them to a human cashier.
For the self-checkout haters, this is ridiculous. “Why would I want to scan and pack my own groceries?” they ask with haughty indignation. Well, there are a number of reasons.
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First, no one will treat your items with as much care as you do. You don’t have to be a cynic to understand that there are reckless cashiers out there who will crush your fruit or break your bread. You can also pack your groceries the way you want. For those worried about breaking their eggs, or mixing that leaky pack of meat with the veggies, being able to do your own shopping isn’t something to scoff at. Self-service often means better service.
Second, using the self-checkout is often the fastest option, at least for those familiar with the technology (no unexpected items in the luggage compartment!). Even the relative unpopularity with other customers is a bonus for those who love them; after all, if fewer people want to use the self-checkout, the chance of a queue becomes smaller.
Of course, what really enrages the self-checkout haters is that they are “forced to do a cashier’s job.” In reality, customers do self-service all the time. A fairly obvious example is when customers collect their own items as they browse the store. But it wasn’t always like that.
Just over a century ago, this was a job usually performed by a store clerk who took a customer’s order and collected the products while the customer waited. Large stores required a “small army of white-collar workers,” which naturally increased labor costs, costs that were passed on to consumers in the form of higher prices. It wasn’t until George Saunders founded the first Piggly Wiggly store in 1916 that customers were allowed to remove items from the shelves themselves. He aptly called it a “self-service store.”
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These days, we’re so used to rummaging the aisles and lugging around our own groceries that we’d never think of complaining about being “forced to do someone else’s job.” And yet customers spend a lot more time and energy walking around the supermarket and grabbing things from the shelves than they do paying.
Be that as it may, in the vast majority of stores, customers can still choose to have their purchases scanned and bagged by a cashier. After all, no one is forced to use the self-checkout, despite the overzealous rhetoric.
. It has been dismissed as a pernicious development that threatens to cut jobs by letting customers do the work themselves. And in some cases, self-service is prohibited. In New Jersey, for example, it is illegal to fill up your own fuel. While the original reasoning behind the ban may have been sinister, today the purported justification for the ban is to protect the jobs of gas station attendants. The argument is not unfounded: by letting drivers fill up their own tanks, a supervisor was no longer necessary. But it also resulted in lower prices and increased customer satisfaction.
Today, critics of self-service checkouts make the same anti-self-service argument that was made to prohibit motorists from refueling their own cars. They worry that machines have been replacing human cashiers for some time and, if left uninhibited, will completely wipe out the job.
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Given minimum wages that have risen in recent years, it’s no wonder places like McDonald’s have moved to using self-service kiosks.
But is it true? Will self-checkouts make cashier jobs disappear? In short: not really. According to the Bureau of Labor Statistics, the number of cashiers in the United States has skyrocketed over the past decade, even during the Great Recession, when overall employment growth was woefully low. That’s not to say there wouldn’t be more checkout jobs if self-checkout checkouts had never been invented; there would certainly be. But they certainly don’t intend to make the occupation obsolete any time soon.
On the contrary, the biggest threats to the future of checkout jobs are online shopping and Amazon-style grab and go stores. To what extent these technologies will replace the traditional retail store remains to be seen, but it’s fair to say that the need for human cashiers will diminish over time.
We can ease the transition to a world without cash registers by eliminating the minimum wage, a policy that encourages companies to replace cashiers with self-service machines. The two industry leaders in automation, retail and fast food, also happen to have low profit margins, making them unable to absorb an increase in labor costs. Given the relentless drive to raise the minimum wage in recent years, it’s no wonder places like McDonald’s have moved to using self-service kiosks.
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Ultimately, the biggest question mark in self-service’s future is not government policy or even technological innovation, but consumer preference. It is consumers who decide which products and services become profitable and which fail.
For the most part, consumers have welcomed self-checkouts. They appreciate the added convenience, as well as the ability to scan and pack their groceries the way they want. But the market has not pushed aside those who prefer regular checkouts. The vast majority of stores still have cashiers available to assist customers with their purchases. For example, of the four supermarkets and three “dollar stores” in my local community, only two offer self-checkout in addition to regular cashiers.
Where self-service was not popular, companies have done away with it. Last year, Walmart announced it was shutting down
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